The manager did not come personally to explain anything to us. No welcome drinks were offered whilst we sat there being paraded to the other hotel staff and guest. We were told that the manager was aware and in another 20 minutes, they would have our room ready. The new female staff did not really know the situation and told us that our room was still not ready at 5.15pm. The male Indian staff that attended to us was friendly but disappeared after a while. Soon after completing all the documentation for checking in, we were left hanging and waiting for more than an Hour. The check in time was 3pm and to be safe we arrived at 4pm. " "Check in put a real dampener to our couple and 30th anniversary get away. Stay safe and yea I Love You All ! Thanks for all the services and guide given from your. Thank You EveryOne In Fullerton Bay Hotel, You're Did Very well, and thank u for serving every guest including us during this Covid Time. Īmenities need to have a little maintainance, has a little issue there. The food is delicious the view is beautiful, will love to visit again. Breakfast was serve to room ❤️ the part where i love the most was the staff concerning about us as a guest. The only inconveniences was going to grocery store :) Place was Comfortable, and indeed relaxingīellHopper very friendly, helpful and Smiling always
Service wise Was Excellent, fast and efficient. "Love it, The staff there are very very friendly and helpful. Overall it was a great experience!" View Deals We just takeaway from nearby restaurant and settled in our room. Location is super convenient, with a lot of options for food. Due to Phase 2 (HA), breakfast was served to our room, and all the food was wrapped up nicely. Requested for early check in late check out, receptionist was kind enough and agreed to it without second thought. 5 ⭐️ rating out of 5." "Amazing room and excellent service from the staff. Definitely would recommend this hotel to everyone.
Price was very reasonable considering it came with free breakfast and a $100 dining voucher. Had our meals in the room because of the measures.
Staff were extremely friendly and polite. Welcome us with a nice piece of cake, food was in generous portions. From the very start we were made to feel very welcome at the front desk by a wonderful guy called Chi You. Had much trouble choosing something of liking from the limited menu and the tastes were also a miss. Enjoyed the breakfast very much but dinner at Marriott cafe was not up to standard. Love the swimming pool, it was quite big and had jacuzzi at one side.
They provided upgrade to a premium deluxe room but it was still without bathtub which was abit disappointing. However, the one small hiccup would be that the staff did not come to collect the breakfast after we were done with it even after multiple promises up till we checked out.
The hotel also gift us with a nice cake to celebrate our anniversary.